ANALISIS KUALITAS APLIKASI TALOCRAFT MENGGUNAKAN STANDAR ISO/IEC 25010

Dw Ayu Agung Indra Swari; I Ketut Dedy Suryawan; I Komang Sugiartha; Putu Julian Mahadewi; I Made Putu Darmawan

doi:10.46764/teknimedia.v4i2.161

Dw Ayu Agung Indra Swari ITB STIKOM Bali
I Ketut Dedy Suryawan Institut Teknologi dan Bisnis STIKOM Bali
I Komang Sugiartha Sistem Informasi, Universitas Gunadarma
Putu Julian Mahadewi Institut Teknologi dan Bisnis STIKOM Bali
I Made Putu Darmawan Institut Teknologi dan Bisnis STIKOM Bali

DOI: https://doi.org/10.46764/teknimedia.v4i2.161

Keywords: Analysis, ISO25010, Talocraft, Application, Quality

Abstract

This research aims to analyze and evaluate user satisfaction of the Talocraft application based on the four characteristics contained in ISO/IEC 25010. The four characteristics used are based on the ISO/IEC 25010 standard, namely Functional Suitability, Performance Efficiency, Usability, and Portability. The data collection methods used in this research were observation, interviews and questionnaires. The instruments used are functionality questionnaire (black box testing), USE Questionnaire, response time and cross testing. The overall results of this research are that the Talocraft application meets ISO 25010 quality standards. The functional suitability characteristic produces a score of 1 (good), which means this application has run as expected. The performance efficiency characteristic produces an average response time of 5.2 seconds, which means it meets the performance efficiency standard of less than 7 seconds (accepted). Usability characteristics were measured by distributing questionnaires to tourists and MSMEs as well as the relevant MSMEs Department and produced a score of 87.1% (very feasible). The portability characteristic is carried out by installing the Talocraft application into five different Android operating systems and producing a score of 100% (A), which means the Talocraft application runs very well on five different Android operating systems.

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